Strong workplace cultures are built through consistent, people-focused leadership. Simple actions that encourage connection, recognition, and learning create an environment where employees feel valued, empowered, and confident in their ability to contribute. Over time, this kind of culture drives engagement, performance, and business success.
I recently visited a fast growing company with nearly 300 employees. As I entered the office, a friendly, cheerful receptionist greeted me. Since I was a bit early, I spent a few minutes in the lobby admiring the decorations. Team pictures and recognition awards of all sorts covered the wall. I also noticed the receptionist was putting together nice frames containing employee service award certificates.
The CEO walked me through the office and I was impressed immediately that she knew everyone by name and engaging with them as peers. Everyone seemed happy and working hard. They explained their work to me with enthusiasm and pride.
When I commented on the culture, the CEO described several team building activities the company runs. Some are as informal as short games or challenges during the workday. These activities take just an hour but gather employees together for a good laugh and a little friendly competition.
It reminded me that team building exercises don’t need to be elaborate, expensive off-site affairs.
Any activity that encourages interaction between groups that may not normally work together on a daily basis helps to build culture across the company. The key is to do it consistently without waiting for the excuse of a big milestone or achievement. Focusing on the people as well as the product releases provides positive results for both company and employees!
It is important for employees to feel valued and empowered so they dare to try new things. Even though their attempts may not result in immediate success, employees will learn and grow from their experiences. Supporting their efforts to take risks, and accepting periodical failures, is as important to new employees as encouraging a baby to walk knowing that occasionally she will fall!
After my short tour, it didn’t surprise me to learn that this company is doing rather well. By focusing on its people and making them feel important and empowered, the company has created a culture where every employee believes they can make a difference. As a result, they actually do.
The visit also reminded me of earlier in my career, when I worked in an environment that placed a strong emphasis on learning, trust, and encouragement. I was taught that effort and reflection mattered, especially when paired with a willingness to grow.
That lesson has stayed with me throughout my leadership journey.
This article was published more than 1 year ago. Some information may no longer be current.