Stratford’s customer experience and success specialist Lauren Thibodeau moderates SaaSOttawa panel event
Stratford’s customer experience and success specialist, Lauren Thibodeau moderates SaaS Ottawa meet up “Customer Success & Customer Experience Proven Practices” panel event hosted at You.i TV. The panel session discussed what really works in SaaS Customer Experience & Customer Success, from leaders who know.
Panelists included:
- Graham Cowen, Director Customer Success at You.i TV
- Jennifer MacIntosh, VP Customer Experience at Coveo
- Leah McGuire, Director Customer Experience at Kinaxis
- Jean-Francois Pouliotte, VP Customer Success at Assent Compliance
If you’re interested to keep in the loop with SaaS Ottawa meetups, please join the meet up group: https://www.meetup.com/SaaSOtt/